Confirmation and reminder messages delayed

Incident Report for FlexBooker

Resolved

This incident has been resolved.
Posted Oct 17, 2022 - 23:35 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 17, 2022 - 22:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2022 - 22:23 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 17, 2022 - 22:08 UTC

Investigating

We are working with our email provider to resolve delays in sending messages currently.
Posted Oct 17, 2022 - 20:43 UTC
This incident affected: FlexBooker Core (FlexBooker Staff Website, Booking Forms) and Email Messaging (mailgun Outbound Delivery).
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